Question 1

Editing a Posted Job

Accepted Answer

**If you find that you made a mistake after posting your job or need to change some details, follow this step by step guide on how to edit an already posted job! **

To edit the information on an already posted job, Start at the home page by clicking on the “My Jobs” tab, followed by selecting the “Current Jobs” Option.

Locate the job you want to edit, and click on the button with three gray dots in the far right side of the listed job to select, “View Job”.

At the top left of the screen select the, “Job Details” button.

Each section of the job details tab can be edited by clicking on the pencil icon.

After making any necessary editing, you can save your edits by clicking on the green, “save” button. Or you can discard any changes made by clicking the gray X button.

Question 2

Payroll Process

Accepted Answer

You are paid an hourly rate. Pay rates vary based on the role and hour rates range from $15/hour to $35/hour. You will see the hourly rate for each job listed in the app.

All Gravy Workers are classified as W2 workers, not 1099 workers. As a W2 worker you receive net pay. All applicable taxes (Federal, State, and local) are automatically deducted from your gross pay. To access your paystubs go to 'More' then select 'View Paystubs' and login into Paylocity.

Payment is issued weekly on Fridays.

Setting up direct deposit is recommended. To ensure you receive payment on time, please have the following information match with the bank information provided by your bank institution:

Name
Bank account number (not the 16 digit number on the card)
A valid ACH routing number
Type is a 'Checking' account only
Social Security Number
Federal holidays may sometimes delay your payment due to bank closures. Please take a look ahead to see when your payment will be affected:

2021 Federal Holidays

Wednesday, January 1 - New Year’s Day

Monday, January 18 - Birthday of Martin Luther King, Jr.

Monday, February 15 - Washington’s Birthday

Monday, May 31 - Memorial Day

Friday, July 5 - Independence Day

Monday, September 6 - Labor Day

Monday, October 11 - Columbus Day

Wednesday, November 11 - Veterans Day

Thursday, November 25 - Thanksgiving Day

Friday, December 25 - Christmas Day

Need Help? For additional questions regarding your pay email payroll@gravywork.com. Be

Question 3

Hiring Workers

Accepted Answer

If you want to get a jump start on hiring talent for your jobs, follow this guide to show you how to hire/offer your job to potential talent!

When looking for workers for an already posted job, start on the home page by clicking, “My Jobs” and then “Current Jobs”.

Find the job you are looking to hire workers for and click “View Job”. It will expand the job, and give you the option to click on the “Workers” button to see how many slots you need to hire employees for.

By selecting the button, “Add Worker +” you can directly search up workers you would like to offer the job to. This will offer the job directly to the workers of your choice, contacting them, that they can accept the position.

You can also send a notification text to potential workers by clicking the “send notification” button, in the top right hand corner.

To message workers directly, start by clicking on the “Messages” Tab at the top of the screen. You can find each worker by clicking the plus button to start a conversation.

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Question 4

Payment Information/Invoice Location

Accepted Answer

Looking to find billing or invoice details? Follow this guide on exactly where to find your payment information!

To locate your payment and invoice information for past jobs click on the “My Jobs” button, followed by the “Past Jobs” button.

On the far right side of the screen, click on the job filter option, “Completed” button.

Click on the job you are attempting to find the payment information for. Note, jobs will not show up as, “completed” until at least 24 hours after you approve each employee’s hours for that shift.

For a complete invoice, click on the link next to the line labeled, “Invoice Number” to access the full PDF document of payment information.

Question 5

Approving Hours and Rating Employees

Accepted Answer

Still need to approve hours after a worked shift? Feel like your GravyWork talent did a great job? Follow this guide on how to approve talent hours, and rate them!

After a job has been worked, each employee inputs their own individual hours that need to be approved by their employer. To locate these hours click on the, “My Jobs” tab at the top of the screen, followed by the “Past Jobs” button.

On the far right side of the screen, select the, “Not Approved” filter to display all jobs that have hours that need to be approved.

Click on any job in this category to see the list of workers who need their hours approved. If the hours listed by an employee are accurate, click the, “Approve Hours” button.

Using a mouse, electronically sign your signature and click the, “Approve” button to officially approve the employee’s hours.

Select all employees on the shift you want to rate by clicking the small circle next to their name, then continue by clicking, “next”.

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Question 6

Unable to see any Jobs

Accepted Answer

It is great you are eager to pick up open shifts and get to work!

Be sure to keep your notifications on and regularly check your app for the most up to date postings. In addition, when you are working a shift don’t be shy about going above and beyond so employers will want request you specifically in the future. Employers can invite specific workers to jobs before offering them to anyone else, so make a great impression!

If you receive a notification for an offer that is no longer available in your app, it was likely picked up by another Gravy Worker.

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