Question 1

Unable to see any Jobs

Accepted Answer

The more skills you have, the more jobs you'll see. Contact our team at jobs@gravywork.com to add skills to your account!

It is great you are eager to pick up open shifts and get to work!

Be sure to keep your notifications on and regularly check your app for the most up to date postings. In addition, when you are working a shift don’t be shy about going above and beyond so employers will want request you specifically in the future. Employers can invite specific workers to jobs before offering them to anyone else, so make a great impression!

If you receive a notification for an offer that is no longer available in your app, it was likely picked up by another Gravy Worker.

Question 2

Incapaz de poder visualizar puestos de trabajos

Accepted Answer

Agregue más habilidades para ver más trabajos. Envíe un correo electrónico a jobs@gravywork.com para agregar habilidades a su cuenta.

¡Esta genial que estés ansioso por encontrar trabajos y empezar a laborar!

Recuerda activar tus notificaciones y revisar la aplicación regularmente para estar al pendiente de los horarios y puestos de trabajos. Además, te recomendamos que cuando estés trabajando no seas tímido en desarrollarte y llevar a cabo un buen trabajo ya que algunos de los empleadores puede que te soliciten de nuevo para trabajar. Los empleadores tienen la opción de enviar una solicitud de trabajo directamente a un empleado antes de que este se lo envíe a alguien más, ¡Así que causa una gran impresión!

Si recibes una notificación de una oferta que ya no se encuentra disponible, lo más probable es que haya sido escogido por otro empleado de Gravy Work.

Question 3

Payroll Process

Accepted Answer

You are paid an hourly rate. Pay rates vary based on the role and hour rates range from $13/hour to $35/hour. You will see the hourly rate for each job listed in the app.

All Full GravyWorkers are classified as W2 workers. As a W2 worker you receive net pay. All applicable taxes (Federal, State, and local) are automatically deducted from your gross pay. To access your paystubs go to 'More' then select 'View Pay stubs' and login into Paylocity.

Payment is issued weekly on Fridays.

Setting up direct deposit is recommended. To ensure you receive payment on time, please have the following information match with the bank information provided by your bank institution:

Name
Bank account number (not the 16 digit number on the card)
A valid ACH routing number
Type is a 'Checking' account only
Social Security Number
Federal holidays may sometimes delay your payment due to bank closures. Please take a look ahead to see when your payment will be affected: Federal bank holidays

How to view your pay:

From the GravyWork 2.0 app:

Click the Profile button from the bottom menu.
Click Payments from the top menu. Here you will be able to see all payments you have earned for completed jobs, on a month-by-month basis.
You can click the download icon below “Last Jobs Paid” for a PDF summary of your earnings statement.
To update your payment information, click “Edit Payment Details” near the top of the

Question 4

How to Pick up Shifts/Jobs

Accepted Answer

How to claim a job in the GravyWork app:

Click Jobs from the bottom menu.
Click Open Jobs to view all available jobs matching your current skills.
Review the list to find the job you would like to work.
Click the Claim Job button for the applicable job.
Review all the details about the job, including the location, dates, times, uniform, and description.
Click the Claim Job button. The job will then appear in your My Jobs tab.

Things to Remember

Every single shift, at the beginning and end you must clock in/out
Clocking in/out begins when you are on site and just about to start working, not sitting in your car on site, etc.
Clocking out begins after you have checked with your superior and are officially good to leave. (Note: Job end times are approximations, you must still first check with your supervisor before clocking out)
Make sure to accurately represent your hours, because dishonestly inputting hours is terms for account deactivation.

How do I drop a shift?

The app will allow you to drop a job on the app the same way you claimed a position. It is up to you to follow the time frames before penalizing occurs. We advise to drop a job 3 days in advance to find a replacement for your slot. Dropping same day jobs will result in suspension or deactivation.

Question 5

Uniform Requirements

Accepted Answer

GravyWorkers are required to provide their own uniforms for each job they claim or accept. There may be times that employers will provide a uniform for their events. In these cases, you can find that information within the details of the job.

The following are not accepted:

No sweatpants, leggings, jeggings, shorts, tank tops, pajamas
No sagging or underwear exposed
Shoes must be toe and heel closed, and slip resistant for safety reasons

Please carefully review uniform requirements in advance and bring both items if you are unsure which one to wear. *If you arrive in the wrong uniform, you may be sent home without pay.

Question 6

Account Suspension & Deactivation

Accepted Answer

It is important to keep your account within good standing at all times. Certain behaviors may cause your account to be suspended or deactivated. GravyWorkers should ensure that they:

Always maintain a positive and professional attitude
Come prepared with the appropriate uniform to each job
Arrive early or on time to each job
Only select jobs you know you will be able to perform
If needed, drop jobs at least 24 hours in advance of the shift start time
Always remember to check–in and check-out of every job and add any applicable break time

Repeat occurrences of any of the above may result in account suspension or deactivation. **Any no-call, no-shows to jobs will result in immediate deactivation. **

During the suspension, any scheduled shifts will be removed and you will not be able to accept jobs.

If you believe you account has been suspended or deactivated due to a mistake, please reach out to support@gravywork.com

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